Q. What is your cancelation policy?
A. Numbers must be confirmed at the time of your booking.
Cancellation or date changes by guests within 14-28 days of arrival date will result in 50% of the total cost of your stay.
Cancellation or date changes within 14 days of your arrival will result in 100% of the total cost of your stay.
Date changes made more than 28 days prior to the original arrival date are allowed without penalty.
Q. Can we bring our dog?
A. We are animal lovers ourselves and would love to say yes, however, the farm policy around Pets does not allow any dogs, unfortunately.
A. Packing for all four seasons is a great idea. Covered shoes are a must and gumboots or hiking boots are helpful if you have them.
Q. How far are The Bunkhouse and The Cottage from each other?
A. Our two accommodation options are 1km away from each other. Please note The Bunkhouse is set amongst our home and main gardens, and The Cottage is set fully private amongst nature.
Q. Do you take more than one booking at a time in The Bunkhouse?
A. No never. This ensures your group has the Bunkhouse to themselves. Please note, The Bunkhouse is set amongst our home and gardens, therefore you will see our family, pets and two children about.
Q. How do we confirm our booking?
A. Once all accommodation and activities have been confirmed over email, bookings need to be paid in full. This can be done by either paying to our NZ bank account or via Pal Pal (an additional 4.5% is added to your bill when using the later option).
Q. Do you provide Wifi?
A. Yes, WIFI is provided free of charge. However, there will be charges for excessive uploading or downloading due to the high cost of internet in the hills!
Q. Do you offer laundry facilities?
A. No, sorry. However, Marton Laundry is a self-service laundry only ten minutes away on High Street, Marton.
Q. Are there cafes and restaurants close by?
A. Yes. Within ten minutes from the farm, there are plenty of good options to eat out. Our suggested options include Moo Maa, Marton Club Hotel, Four Doors Down, and Three High Street Coffee House
Q. What time can we check in and check out?
A. We offer a simple self-check-in from 2 pm. Check-out is 11 am.
